Policies

Last Updated: August 22, 2026

1. Booking and Confirmation

A reservation is confirmed when Moonlight Limousine has reviewed the trip details and confirmed availability, pricing, and payment terms. Please provide accurate pickup, drop-off, passenger, and contact information.

2. Deposits and Payment

Payment and any required deposit are set out in the quote or reservation confirmation. All major credit cards are accepted. Because the source policy figures are not present in this project, no deposit amount is stated here until the client-approved schedule is supplied.

3. Cancellation

Please provide at least 24 hours notice to cancel a reservation. Cancellations and changes should be made by phone so our team can confirm the request. Any quote-specific deposit or cancellation charge is governed by the terms provided at booking.

4. Wait Time and Late Fees

Pickup timing and any applicable wait-time or late-fee terms are confirmed with the reservation. The client-approved fee schedule should be inserted here before publication; this page intentionally does not invent amounts that are not in the source materials.

5. Service Standards

Moonlight Limousine is fully licensed and insured, FMCSA and DOT compliant, and committed to clean, comfortable vehicles and professional service. Vehicle assignments may change when needed to provide the safest and best available service.

6. Questions About a Reservation

Call 978-465-1287 or email moonlightlimo@comcast.net with questions about a quote, reservation, cancellation, or payment.